What are the security practices used by Sonoran Electronics for secure shopping?
You can shop at Sonoran Electronics online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
www.sonoranelectronics.com is registered with the Authorize.Net Verified Merchant Seal program.
How do I ask a question or report an issue?
Please visit our Contact Us
page and fill out the form provided. We will respond to your inquiry as soon as possible.
How do I view the status of my orders?
Your orders are listed on the 'My Account - Orders' page. After you login, you are taken to your account page, and a selection box is provided with 'Orders' as an option. Select it and click 'Go'. Visit your account
How do I view products offered for sale?
Click on the 'Products' link in the navigation bar near the top of any page, or click on a product category in the left side bar. Or visit our Products
When will my items be shipped?
Your order will be shipped the next business day following the date that you placed your order.
What are the procedures and conditions for returning merchandise?
Sonoran Unlimited, LLC offers a return period of 30 days from date of receipt. Return Merchandise Authorization (RMA) numbers are required for all returns. Please call our customer service department at 877-222-7113 to obtain a RMA number. Returns will not be accepted without a RMA number. Returns received by Sonoran Unlimited, LLC without a RMA number will not be the responsibility of Sonoran Unlimited, LLC. Returned products must be complete in the original packaging and ready for resale. Sonoran Unlimited, LLC will not be able to accept any returns without the original manufacturer's box with the original manual and all the accessories which were included in the original shipment. Shipping and handling costs are NOT refundable. Refused packages will be subject to a 7% refusal fee, and shipping charges will not be refunded. Special Order items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer. To obtain a RMA number, please send an email to email@example.com
or call 877-222-7113 and be sure to provide the original order number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 15%; please contact us for details. Please be aware that a return authorization number does not constitute any final disposition. After we receive your return, we will submit to our QA department where it will be assessed for a refund or exchange. All returns must include all merchandise or services sold under the same order number and invoice. Please understand these orders are often sold as a kit/package and we cannot resell those items separately. We will therefore not accept partial order returns, regardless of the reason for return, unless specifically authorized by Sonoran Unlimited, LLC in writing. Once again, all returned merchandise must be in new condition and must include all original packaging and printed material in original unaltered condition. Failure of following these terms will result in a denial of a return or exchange. Repairs on defective merchandise are handled by the manufacturer and not Sonoran Unlimited, LLC unless otherwise specified on the invoice.
What are the Terms of Service for using this website?
The Terms of Service are the following:
How do I logout or sign off this website?
When you are logged in, there will always be a LOGOUT
button at the top of every page that you can click. This will not only log you out of your account, but it will clear out all items that you may have in your shopping cart.